Understanding Payment Statuses

Updated 2026-06-25 222 views
StatusMeaning
UnpaidAn invoice has been issued but payment has not yet been received.
PaidPayment has been received in full. Work will proceed.
PartialA partial payment has been received. The remaining balance is outstanding.
RefundedA refund has been processed for this case.
Note: The payment status column only appears for cases that have been priced. New cases without pricing show a dash (—).